SMS Terms & Conditions

Kelly Hood
Your Medicare Neighbor

How my text-message program works — opt-in, opt-out, and everything in between.

Effective · June 10, 2026

These terms apply to askkellyhood.com and to text-message communications with the Kelly Hood AmeriLife SMS program at (863) 201-8048.

About this website

askkellyhood.com is the personal website of Kelly Hood, a licensed insurance agent operating as an independent representative of AmeriLife of Polk County, LLC. The content on this site is for informational purposes only and does not constitute a binding offer of insurance, a solicitation, or a guarantee of coverage. Final plan benefits, eligibility, and enrollment are governed by each carrier's policies and applicable federal and state regulations.

You can also contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) for information on all of your options.

Text messaging program

What you'll receive

By texting an opt-in keyword to (863) 201-8048, you opt in to receive text messages from Kelly Hood regarding Medicare-related information: appointment confirmations, seminar RSVP confirmations, event notifications, follow-up questions, plan comparisons, and answers to questions you've asked.

How often

Message frequency varies based on your engagement. Most contacts receive between 1 and 6 messages per month. I do not send mass marketing texts.

Cost

Message and data rates may apply, depending on your wireless carrier and plan. I do not charge you for any text message.

How to opt in

You opt in by:

How to opt out

You can opt out of further messages at any time by replying STOP to any message from (863) 201-8048. You'll receive a one-time confirmation that you've been removed. After that, no further texts unless you opt back in.

Need help

Reply HELP to any message for support information, or contact me directly at my personal line: (941) 312-1278 or kelly.hood@amerilifeagent.com.

Supported carriers

This program supports all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and the content of our messages are handled according to the Privacy Policy. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Disclaimer & liability

Disclaimer

The information presented on askkellyhood.com and in conversations with Kelly Hood is educational and is not intended as a complete description of all available Medicare plans in your area. Plans, benefits, and costs vary by carrier, location, and time. Kelly Hood is a licensed insurance agent and independent representative with AmeriLife of Polk County, LLC. I am not affiliated with Medicare or the federal government, and I am not affiliated with the Social Security Administration. This is not a solicitation of insurance — it is intended to disseminate important information.

Limitation of liability

To the maximum extent permitted by law, Kelly Hood is not liable for indirect, incidental, or consequential damages arising from your use of this website or text-message program.

Changes to these terms

These terms may be updated occasionally. When updates are made, the new version will be posted here with a revised "Effective Date."

Get in touch
Kelly Hood
Independent Representative

AmeriLife of Polk County, LLC

115 US Hwy 27 N, Sebring, FL 33870

Phone (personal): (941) 312-1278

SMS program: (863) 201-8048

Email: kelly.hood@amerilifeagent.com

NPN 21391969 · FL License G188725